SikluCare Support Plans

Siklu offers Silver and Gold comprehensive support plans, providing different service levels to meet each customer’s business goal and requirements.

Join a SikluCare support plan and enjoy the peace of mind and benefits from a support plan that fits your business needs.

  • Support help desk
  • Software Maintenance
  • Tech Updates
  • Hardware Warranty
  • Software Upgrades
  • Advanced Replacement
  • Best
    $Gold
    • Support help desk
    • Software Maintenance
    • Tech Updates
    • Hardware Warranty
    • Software Upgrades
    • Advanced Replacement
    Purchase
  • $Silver
    • Support help desk
    • Software Maintenance
    • Tech Updates
    • Hardware Warranty
    Purchase

Service Features

  • 8×5 Help center – technical support for any question or problem
  • Software maintenance – defect correction and patches
  • Software upgrades – new software releases, additional/enhanced features
  • Technical updates – receive information on updates, such as new manuals, guides, software alerts
  • HW warranty – standard 30 days in-factory turn-around time repair
  • Advance replacement – 2 business days shipment of RMAs

Service plans can be customized to meet specific customer requirements.

Find out more about SikluCare and how it can benefit your business Contact Us today.

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